App / Live
Your of 99 account balance moves through the payment routes shown inside your signed-in account area — Nagad, Upay and Bank Transfer are the confirmed rails we support. Open the deposit or withdrawal counter from your account menu and follow the fields and limits displayed there.
Funding your account starts at the deposit counter inside your signed-in dashboard. We support Nagad, Upay and Bank Transfer as verified local rails — choose the one that matches how you normally move money on your phone or through your bank. Each method shows its own fields once you select it, so enter only what the screen asks for. After you confirm, the transaction reference appears in your account history. Keep that reference until your balance reflects the deposit.
Log into your of 99 account and navigate to the banking section in your account menu. The deposit counter lists the available payment methods.
Pick the payment route you want to use. Each option shows the fields relevant to that method — wallet number, bank details or transfer reference as applicable.
Type in the amount you want to deposit, review the details on screen, then confirm. Do not invent or skip any field the form shows.
Once the transaction completes, your balance updates in the account area. Note the reference number shown so you can match it against your wallet or bank record.
When your balance is ready to move out, the withdrawal counter is in the same banking section as the deposit counter. We route withdrawals through Nagad, Upay and Bank Transfer — the same rails used for deposits. Select your preferred payout method and enter the destination wallet number or bank account details exactly as they appear on your registered account. The amount field shows any minimum or maximum that applies to that method. Complete any identity or ownership check the screen requests before submitting.
From your signed-in account menu, go to banking and select the withdrawal option. The counter shows which payout methods are available to your account.
Select Nagad, Upay or Bank Transfer. Enter the destination details exactly as registered — a mismatch may cause the withdrawal to be held for review.
Input the amount within the limits displayed, then complete any ownership or identity check the screen shows before you confirm the request.
Your withdrawal appears in the history tab with a live status. Keep the reference number until the funds arrive in your wallet or bank account.
Your account area shows the verification steps that apply to your profile. We do not list a fixed document set here because the fields displayed depend on what your account currently requires — follow only the prompts shown in your signed-in dashboard. Some accounts need wallet ownership confirmation before a first withdrawal; others require additional steps based on transaction activity. Work through each field the screen presents without skipping any step. If a step is unclear, the support route listed in your account is the fastest way to get it resolved.
Your account dashboard shows the exact fields required for your profile. Only the steps displayed in your signed-in area apply — do not follow instructions from external sources.
Where the screen asks you to confirm wallet ownership, enter the Nagad or Upay number registered to your account. Mismatches are flagged before submission.
For Bank Transfer withdrawals, the counter may ask you to confirm the account name matches your registered profile. Enter the details exactly as they appear on your bank record.
If any verification prompt is confusing or a step does not progress, reach out through the support route shown in your account menu rather than attempting to work around it.
Three local payment rails handle all deposits and withdrawals on the platform. Each appears in the banking counter once you are signed in. Pick the method that fits how you manage your money day to day — whether that is a mobile wallet or a direct bank transfer. The fields for each method are shown at the time of the transaction.
Nagad wallet deposits and withdrawals are available from the banking counter. Enter your registered Nagad number and follow the on-screen confirmation steps.
Upay is supported as a deposit and withdrawal route. Select Upay in the banking menu, enter your wallet details and confirm the transaction through the fields shown.
Direct Bank Transfer is available for both funding and payouts. The counter shows the account details you need and prompts you to enter your bank reference after completing the transfer.
Every deposit and withdrawal generates a reference number visible in both your of 99 transaction history and your wallet or bank statement. When the two records show the same reference and amount, the transaction is confirmed. If they differ, use the reference to raise the query through the support route in your account menu. Keep records from both sides until the balance is settled.
The transaction reference appears on the confirmation screen immediately after you submit. Copy or screenshot it — this is the link between your wallet record and your account history entry.
Your history tab shows statuses such as pending, processing and completed. A pending status means the transaction has been received; completed means funds have moved to or from your balance.
Open your Nagad or Upay app transaction history and locate the same date, amount and reference. If both records agree, no further action is needed. If they differ, note both references before contacting support.
Hold onto the confirmation screen screenshot, your wallet app transaction record and the of 99 history entry until the transaction settles fully. These three together cover any support query that may arise.
Your banking activity on of 99 sits behind the account controls and identity checks built into the platform. We do not reveal technical specifics here, but the practical steps below show where each protection sits so you can verify it yourself.
Always access your account through of 99. Before entering credentials, confirm the address bar shows the correct domain. Any other address is not our platform, and we cannot be responsible for activity there.
Your Nagad, Upay or Bank Transfer details must match the name on your account. We check wallet ownership at the withdrawal stage, so a mismatch is flagged before funds are moved rather than after.
The withdrawal counter confirms that the destination wallet or bank account belongs to the account holder. This step cannot be skipped — it is the mechanism that keeps payouts from reaching the wrong destination.
If a transaction looks wrong or your balance does not update as expected, the support route in your signed-in account menu is the correct path. Do not share account details through any channel not listed there.
Common questions about deposits, withdrawals, verification and transaction delays — answered in plain terms based on how the banking counter actually works.
Nagad, Upay and Bank Transfer are the verified deposit routes on of 99. All three appear in the banking counter when you are signed in. Select the method that matches your registered wallet or bank account and follow the fields shown.
The minimum deposit is shown inside the banking counter when you select your payment method. We do not publish a fixed figure here because limits can vary by method. Check the amount field on screen before confirming your transaction.
Open the withdrawal counter in your account banking menu, select Nagad, enter the wallet number registered to your profile, fill in the amount within the displayed limits and submit. The transaction appears in your history tab with a status update.
Take a screenshot of your Nagad, Upay or bank record showing the reference number, then check your of 99 transaction history for a matching entry. If there is no matching entry, contact support through the route shown in your account menu and share both references.
A withdrawal can be held if the destination wallet or bank details do not match your account registration, or if an account verification step is outstanding. Your transaction history shows the current status. Complete any prompts shown in your account area to move it forward.
No. Deposits and withdrawals must use a payment method registered in your own name. Using another person's Nagad, Upay or bank account is not permitted and will be flagged during the wallet ownership check at the withdrawal stage.